General Login Guidelines

IMPORTANT: Due to the need to keep our security certificates current, older operating systems, web browsers, or equipment may not be able to login to the noncommercial river permit website.

Unable to login? If you are receiving the error message "invalid user name and/or password", follow these general guidelines for logging in.

1. Your user name is NOT case-sensitive.
2. Your password IS case-sensitive. If you have a upper or lower case letter in your password, make sure you type it as an upper or lower case letter on the login screen.
3. Make sure your CAPS LOCK key is off.

If you are still unable to login, or have forgotten your user name and password, contact us with the following:

• User name
• Legal Name
• Email address that this system has on profile

If you are unable to login and you are not receiving the above error message, then it may be that your profile is still loading. Please let the server finish loading your profile. This should take less than 1 minute.

Grand Canyon River Permits Office Contact Information

Contact us at 800-959-9164 or 928-638-7843 (8am-noon MST, Mon-Fri) or grca_riv(insert the at symbol here)nps(insert a dot here)gov.

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