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Log In to an Existing River Account or Create a New Account

Grand Canyon Noncommercial River Permits is using Login.gov.

Existing river account and first time using login.gov?
  1. You will need your old river account login info. If forgotten, request at Forgot old river user name or reset old river password then wait for the email before continuing on to step 2.
  2. If you already have a login.gov account, skip this step. Otherwise, create an account at login.gov, once done log out of your login.gov account, and then come back to this page.
  3. Now that you have two separate accounts, one for each system, select the "Login" button below.
  4. Select the "Sign in using login.gov" button and enter your email and login.gov password.
  5. If successful, you will be transferred back to this website. Select "I have an existing Grand Canyon noncommercial river permits account and I need to link it with my login.gov account". You will then be prompted to enter your old river user name and old river password.

Detailed directions with screenshots (pdf file)

Each river account can only be linked to one login.gov account. River account access cannot be "shared". River accounts are restricted to the first login.gov account they link with.

Existing river account and linked with login.gov?
  1. Select the "Login" button below.
  2. Select the "Sign in using login.gov" button and enter your email and login.gov password.
  3. If successful, you will be transferred back to this website where you will enter your date of birth.

Detailed directions with screenshots (pdf file)

New to the website and creating a new river account?
  1. If you already have a login.gov account, skip this step. Otherwise, create an account at login.gov, once done log out of your login.gov account, and then come back to this page.
  2. Now that you have a login.gov account select the "Login" button below.
  3. Select the "Sign in using login.gov" button and enter your email and login.gov password.
  4. If successful, you will be transferred back to this website. Select "I want to create a new Grand Canyon noncommercial river permits account".

Detailed directions with screenshots (pdf file)

YOU MUST HAVE A LOGIN.GOV ACCOUNT BEFORE YOU SELECT THE BUTTON BELOW.
Follow the directions at https://login.gov/help/get-started/create-your-account/

I used to be able to access my river account, but now when I try I get a message that my river account email(s) and my verified login.gov email(s) are different.

Your river account must have a login.gov verified email. If you have changed your email address in login.gov, and this new email address is not in your river account, as either the primary or alternate email, you will not be able to access your river account. Contact the Grand Canyon River Permits Office and we can update the email address in your river account. Grand Canyon River Permits Office at grca_riv(insert the at symbol here)nps(insert a dot here)gov or 928-638-7884 or 800-959-9164 (Mon-Fri).

I need my old river user name or need to reset my old river password.

You can request your old river user name or reset your old river password at Forgot old river user name or reset old river password.

Note: If you have already linked your river account to your login.gov account you no longer have a river password or river user name. You use your (separate) login.gov account to access the river website.

My river account is linked with a different/wrong login.gov account.

If you get a new login.gov account you will no longer be able to access a previously linked river account. Once a river account has been linked with a login.gov account, it cannot be re-linked with a different login.gov account. You will need to contact the Grand Canyon River Permits Office. Tell us you have a new login.gov account and need your river access reset. We will need your legal name, email address, and phone number. Grand Canyon River Permits Office at grca_riv(insert the at symbol here)nps(insert a dot here)gov or 928-638-7884 or 800-959-9164 (Mon-Fri).

Help, I can't log in.

Confirm your login.gov access is good. Remember, you need an existing, working login.gov account BEFORE you can access the river site. Go to login.gov (https://login.gov/) and select the "Sign in with login.gov" in the upper right corner (on a small screen or mobile, select the "Menu" button in the upper right corner first). If you are not able to sign into login.gov, you will need to contact login.gov support, visit https://login.gov/contact/.

Where can I get help with login.gov?

Login.gov support information is available online at https://login.gov/help/. For details on how to contact login.gov support visit https://login.gov/contact/. The Grand Canyon River Permits Office does not have access to your login.gov account and cannot provide support for your login.gov account.

My login.gov account is good, but my river access still fails.

Contact the Grand Canyon River Permits Office. Tell us what is happening when river access fails. Are you trying to create a new river account? Are you trying to access an existing river account? Are there any error messages? Grand Canyon River Permits Office at grca_riv(insert the at symbol here)nps(insert a dot here)gov or 928-638-7884 or 800-959-9164 (Mon-Fri).

One troubleshooting step, closing and reopening your browser and then trying again sometimes makes things work. Another troubleshooting step, try using a different browser or device.

Each river account can only be linked to one login.gov account. River account access cannot be "shared". River accounts are restricted to the first login.gov account they link with.

Can one river account be linked with multiple login.gov accounts?

No. Each river account can only be linked with one login.gov account. Also, river accounts are restricted to the first login.gov account they link with. Once a river account has been linked with one login.gov account, you cannot access it using a different login.gov account.

When I try to login I get a message about "face or touch unlock".

Login.gov allows several types of multi-factor authentication methods. Face or touch unlock is one such method. For more information visit https://login.gov/help/trouble-signing-in/face-or-touch-unlock/.

The Grand Canyon River Permits Office does not have access to your login.gov account and cannot provide support for your login.gov account.

What is Login.gov?

Login.gov is a service that offers secure and private online access to government programs, such as federal benefits, services and applications. With a Login.gov account, you can sign into multiple government websites with the same email address and password.

Why is the Grand Canyon Noncommercial River Permits website using Login.gov?

Login.gov uses two-factor authentication, and stronger passwords, that meet new National Institute of Standards of Technology requirements for secure validation and verification. By using Login.gov, you'll get an extra layer of security to help protect your account against password compromises.

By creating a river user account, entering a noncommercial river lottery, or submitting a noncommercial river permit application, you are consenting to the use of your information as described in the Purpose and Uses section of the Privacy Act Statement, NPS Form 10-404, OMB Control No. 1024-0022, Backcountry/Wilderness Use Permit Application.

NPS Form 10-404, OMB Control No. 1024-0022, Backcountry/Wilderness Use Permit Application

NPS Form 10-404 (Rev. 04/2021)
OMB Control No. 1024-0022

National Park Service

BACKCOUNTRY/WILDERNESS USE PERMIT APPLICATION

NOTICES

Privacy Act Statement

General:This information is provided pursuant to Public Law 93-579 (Privacy Act of 1974), December 21, 1984, for individuals completing this form.

Authority: 54 U.S.C. §100101, NPS Organic Act; 16 U.S.C. 1131-1136, Wilderness Act; 43 U.S.C. §1701 et seq.,16 U.S.C. §6801-6814, the Federal Lands Recreation Enhancement Act; 36 CFR Part 71, Recreation Fees; 36 CFR 1.6, Permits; and 36 CFR 2.23 Recreation Fees.

Purpose and Uses: To establish and verify an applicant's eligibility for a permit to conduct certain activities within the National Park System and to process permits for individual members of the public and organizations interested in obtaining a permit authorizing an activity. Information collected will be used to provide the public and permittees with permit-related information, to monitor activities conducted under a permit, to analyze data and produce reports to monitor the use park resources, to assess the impact of permitted activities on the conservation and management of protected species and their habitats, and to evaluate the effectiveness of the permit programs. The DOI and NPS may use the information to meet reporting requirements, to generate budget estimates and track performance, and to assist park staff with visitor education, fee collection, resource management and protection, recreational use planning, law enforcement and public safety personnel for such purposes as emergency contact and search and rescue efforts; to provide permit holders and participants with information about parks and their partners; and to provide reports of activities conducted under an issued permit.

Based on the disclosures generally permitted under 5 U.S.C. 552a(b) of the Privacy Act, the National Park Service may share information with first responders and Federal, state, and local governments to provide information needed to locate an individual or render aid in an emergency; to recover debts owed to the United States; to respond to a violation or potential violation of the law; in response to a court order and/or discovery purposes related to litigation; or other authorized routine use when the disclosure is compatible with the purpose for which the records were compiled.

Effects of Nondisclosure: It is in your best interest to answer all of the questions. The U.S. Criminal Code, Title 18 U.S.C. 1001, provides that knowingly falsifying or concealing a material fact is a felony that may result in fines of up to $10,000 or 5 years in prison, or both. Deliberately and materially making false or fraudulent statements on this form will be grounds for not granting you a Backcountry/Wilderness Use Permit.

Paperwork Reduction Act Statement

We are collecting this information subject to the Paperwork Reduction Act (44 U.S.C. 3501) and 36 CFR 1-7, 12 and 13 which authorize the National Park Service to require applicants to fill out this form to monitor resources and to protect visitors. This information is being collected to allow the park management to make value judgements necessary to enhance the safety and enjoyment of both the visitors and wildlife. All applicable parts of the form must be completed in order for your request to be considered. You are not required to respond to this or any other Federal agency-sponsored information collection unless it displays a currently valid OMB control number.

Estimated Burden Statement

Public Reporting burden for this form is estimated to average 8 minutes per response, including the time it takes for reviewing instructions, gathering and maintaining data, and completing and reviewing the form. Comments regarding this burden estimate or any aspect of this form should be sent to the Information Collection Clearance Officer, National Park Service, 1201 Oakridge Drive, Fort Collins, CO 80525. Do not send this application to this address but rather to the park address.

Go to the Grand Canyon Noncommercial River Permits homepage