Forgot User Name

If you have forgotten your user name, enter the email address associated with your river profile. If you do not have an email address, contact the Grand Canyon River Permits Office for help with your user name.

Forgot Password

If you have forgotten your password, enter your user name below and we will email a temporary password to the email address on record. Please allow at least 10 minutes for your password to arrive. Be sure to check your spam folder if the email does not arrive in your inbox. The new temporary password will only be good for the next three hours.

IMPORTANT: The worst time to request a password reset is during the first few hours after a lottery notification email has been sent. Password requests during that timeframe can take up to two hours to deliver.