River Permits Office Privacy Policy

We collect no personal information about you when you visit our website unless you choose to provide this information to us. However, we collect and store certain information automatically. Here is how we handle information about your visit to our website.

What We Collect And Store Automatically

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store the following information about your visit:

Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your visit. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies, session and persistent. Session cookies are temporary and last only as long as your web browser is open. Once you close your browser, a session cookie is erased. Persistent cookies store information on your computer for longer periods of time.

We do not use persistent cookies.

We use session cookies for technical purposes such as to enable better navigation through the site. If you do not wish to have session cookies stored on your machine, you can turn them off in your browser. However, this will affect the functioning of this website and you will be unable to login and/or complete the online forms.

Information Collected If You Complete An Online Form

Only if you choose to create an online profile or request a noncommercial launch date via the weighted lottery do we collect information. Depending on the online form, information collected can include: legal name, date of birth, mailing address, phone number(s), email address(es), date of last Grand Canyon recreational river trip, and river trip details related to an upcoming launch date. For river trip participants information collected includes: legal name, date of birth, and contact information. The online forms for requesting a noncommercial river permit via the weighted lottery use the data fields listed in the approved Office of Management and Budget form (NPS Form 10-404, OMB Control No. 1024-0022). Only individuals 16 years and older are allowed to create an online profile or fill out online forms related to the river weighted lottery. We do not collect or store financial information online. Monetary costs related to obtaining a noncommercial river permit are collected via pay.gov.

To Whom Do We Release Collected Information?

Information is shared internally within the Grand Canyon Permits Office for the purpose of issuing a noncommercial river permit. Information is shared internally within the National Park Service at Grand Canyon National Park for resource protection, visitor education, law enforcement, to protect public safety, or for the purpose of conducting search and rescue activities.

Information is shared upon request with Federal, state, local, tribal organizations upon request for the purpose of emergency contact and/or conducting search and rescue activities.

Access to one of the river trip launch/takeout areas, known as Diamond Creek, is via Diamond Creek Road which passes through Hualapai tribal lands. The Hualapai Tribe requires non-tribal members to obtain authorization prior to crossing tribal lands. Limited information will be shared with the Hualapai Tribe for those noncommercial river trips whose permit indicates that trip participants would be joining or leaving the trip at Diamond Creek, requiring trip participant access to tribal lands via the Diamond Creek Road.

The following statistical river information is shared with the public: number of river lottery applications submitted; total points of all river lottery applications submitted; number of points held by a winning lottery application; number of river permits issued or cancelled; geographical locations of applicants; user days by season, participant and trip totals; trip sizes and trip lengths; number of launches by date. Personally identifying information is removed and data is aggregated prior to statistical information being shared.

Any information we collect and maintain in the course of responding to you or processing your request will be handled in accordance with the access and privacy protection requirements of the Privacy Act, and the Freedom of Information Act. Any requests for disclosure of the information is subject to the Privacy Act and the Freedom of Information Act.

Website Security

For site security and to ensure this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

We use virus protection measures on our computer systems and regularly update the software. These are computer security measure that, in addition to maintaining our computer systems, also ensure that all files that we develop and/or post on our web servers are virus-free. When you request a file for download from our site, it is possible, though unlikely, that the data may contract a virus and become corrupted before it reaches your computer. The National Park Service is not responsible for files that may become corrupted as the data travels the Internet.

More Information